Privacy policy

Privacy Policy

Last updated: 12.07.2026

Electric Crab ("we", "us", "our") is the trading name of Phillip Davis. This policy explains how we collect, use, and protect your personal information when you use this site or make a purchase. We are the data controller of your information under UK data protection law.

Information we collect

  • Contact details (name, address, email, phone)
  • Order and payment information (processed securely via Shopify Payments; we don't store your full card details)
  • Communications you send us
  • Device and usage data (via cookies and similar technologies)

How we use it

  • To process and fulfil your orders, returns, and customer service requests
  • To maintain accurate records and comply with legal/tax obligations
  • To send you marketing only where you've opted in, or where you're an existing customer being told about similar products (in line with UK PECR) — you can unsubscribe at any time
  • To keep the site secure and prevent fraud

Sharing your information

We share data only where necessary: with Shopify (our platform provider), payment processors, and delivery couriers (Royal Mail/Evri) to fulfil your order. We don't sell your personal data to third parties.

International transfers

Shopify may process data outside the UK. Where this happens, appropriate safeguards (such as the UK International Data Transfer Addendum) are used to protect your information.

Your rights

Under UK GDPR, you have the right to access, correct, delete, or request a copy of your personal data, and to object to or restrict certain processing. To exercise these, contact us using the details below.

Data retention

We keep your information only as long as needed to fulfil orders, meet legal/tax obligations, or resolve disputes.

Complaints

If you're unhappy with how we've handled your data, contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Children

Our Services aren't intended for children, and we don't knowingly collect data from anyone under 18.

Changes

We may update this policy from time to time; the current version will always be posted here.

Contact

Electric Crab (Phillip Davis)
Email: phil.electric.crab@gmail.com
Phone: 07894 265243
Address: Available on request